Job description

Maison Belliot is looking for a part-time Client Relations Assistant for our Paris office, about 20 hours a week with flexible scheduling around your other commitments. You would answer emails and phone calls from customers about orders from our six concept stores and our wholesale line, chase up delayed deliveries with our warehouse, and keep our customer database tidy. We get maybe 30–40 enquiries a day, mostly straightforward. We are looking for someone comfortable on the phone in French (B2), organised, and calm when a customer is annoyed about a late delivery. No prior client-relations experience needed if you can show us you're reliable and clear in writing. Hours are flexible across the week as long as core cover is met Tuesday to Friday afternoons. Based in our Paris office, with occasional Saturday cover during the December rush.